01
Our promise
The download is instant and the file is yours to keep. If it never arrives, will not open on a normally supported device, will not print, is corrupted, or is materially different from what this website described, we will fix it or refund you in full. Tell us the order number and what went wrong.
What we do not offer is a change-of-mind refund once you have the file, for the ordinary reason that a downloaded PDF cannot be handed back. That is precisely why sample pages from the real file are published on the home page, and why we would rather you read several of them before paying.
02
Before purchasing
The package is a digital product. Its format, edition, file count, page count, sample pages, educational scope, license, and price are provided before payment so that the purchase can be considered in advance.
03
When a remedy will be considered
A replacement download, technical assistance, correction, or refund will be considered where the circumstances reasonably justify it.
- The same order was charged more than once
- The paid files were not delivered and a replacement link does not resolve the problem
- A supplied PDF is incomplete, corrupted, or cannot be opened on a normally supported device
- The package delivered is materially different from the package described at checkout
- Applicable consumer law provides a right to cancel or obtain another remedy
04
Change-of-mind requests
Because access to digital files cannot be returned in the same way as a physical product, a completed download is normally final where the files are as described and function correctly. This does not limit statutory rights or remedies for faulty, misdescribed, or undelivered content.
05
How to make a request
Use the Whop order-support route or the support contact included in the order confirmation. State the order number, purchaser email, purchase date, problem encountered, troubleshooting already attempted, and the remedy requested. Do not include a full card number, password, or recovery code.
06
Assessment and payment reversals
Requests will be assessed against the checkout description, delivery record, file condition, this policy, and any applicable law. If a refund is approved, it will ordinarily be returned through the original payment method. Bank or payment-provider processing times may apply.